Question 1

How does ReplyPilot help me manage reviews?

Accepted Answer

Connect and select a Google Business Profile to sync its customer reviews. Review synced reviews, generate private reply drafts, and choose to edit and publish a draft to Google. ReplyPilot also shows reputation metrics for the selected profile.

Question 2

Can I review a reply before it is published?

Accepted Answer

Yes. Generate a private draft for a synced review, then review or edit it and choose “Approve & publish reply” when you are ready. A saved draft is separate from a published Google reply.

Question 3

Which reputation metrics can I see?

Accepted Answer

For the selected Google Business Profile, ReplyPilot reports average rating, the number of synced reviews, and response rate based on published replies. Private drafts are not counted as published replies.

Question 4

Does ReplyPilot send review requests?

Accepted Answer

Email and text review-request delivery is not ready in the current setup: ReplyPilot reports that provider setup is required. Until a delivery provider is configured for your workspace, do not expect review requests to be sent.

Question 5

How much does ReplyPilot cost?

Accepted Answer

ReplyPilot includes a 14-day free trial, followed by a subscription price of $49 USD per month.

Question 6

Where can I start the trial?

Accepted Answer

Visit the pricing page and use the ReplyPilot plan’s Start 14-day free trial checkout control. Checkout requires a verified account and may be unavailable until company payments setup is ready.