ReplyPilot / Review follow-upFor U.S.-based local small businesses across industries

Thoughtful Google review management for local businesses.

ReplyPilot helps U.S.-based local small businesses across industries manage Google Business Profile reviews with consent-aware follow-up and owner-led reply drafts.

Review access requires owner authorization and selection of the exact Google Business Profile. Saved review requests are not sent or scheduled automatically, and email and text delivery are not ready.

In the owner-approved reply workflow, drafts stay private until you approve publication. Automatic replies are off by default and opt-in only for eligible reviews.

14-day free trial, then $49/month.

A thoughtful review routine

Simple steps. Your judgment stays in the loop.

  1. 01

    Keep requests consent-based

    Record consent, honor opt-outs, and offer no incentives. A saved request is not sent automatically.

  2. 02

    When a review arrives

    Start with a reply draft shaped around your business’s voice.

  3. 03

    You choose what happens next

    Review and edit each private draft, then approve it before it is published.

Made for the day-to-day

Thoughtful follow-up, without extra fuss.

Ask for honest feedback

Record customer consent before preparing a request, honor opt-outs, and never offer an incentive. ReplyPilot saves requests for an owner's next step; it does not send or schedule them automatically. Email and text delivery are not ready.

Respond in your own voice

ReplyPilot creates private reply drafts for Google reviews. In the owner-approved workflow, you review and approve a draft before publication. Automatic review replies are off by default and can only be enabled by the owner for eligible reviews.

Owner-first safeguards

Some moments call for a person.

ReplyPilot keeps low-rated and sensitive review decisions with the owner, where care and context matter. Automatic review replies are off by default.

  • Reviews rated 1–3 stars and sensitive complaints stay with the owner.
  • Review requests require consent, honor opt-outs, and never offer incentives.
  • Reply drafts stay private until an owner approves publication in the owner-approved workflow.

For U.S.-based local small businesses across industries

Request a free Google Business Profile review audit.

Share a little about your business and review workflow. A ReplyPilot owner will review your request and follow up by email about the audit and pilot.

  • The Google Business Profile review audit is free to request.
  • Pilot participation is subject to owner review.

The audit is free. ReplyPilot includes a 14-day free trial, then costs $49/month.

Pilot request

Tell us about your business

Fields marked with * are required. We'll use your details to review this request and follow up.

By submitting, you agree that the ReplyPilot owner may contact you about this request.

Keep the next step simple

See whether ReplyPilot fits your business.

One plan for a steadier review routine.

14-day free trial, then $49/month.

See plans and trial terms